Clients
Keep customer details and service history connected to the work.
FIXNIK OS / AUSTRALIA
Lead Tracking for Service Businesses for tiler businesses
A service business needs a repeatable way to move customer requests into work and keep the resulting records usable. For tiler work, the practical pressure is tracking customer details beside each installation. The operational priority is to qualify a request before creating work.
THE OPERATING CONTEXT
A connected workflow for Australian service businesses
Tiler businesses commonly manage site measurements, material-led quotes and installation jobs. Their operational pressure is tracking customer details beside each installation, often with an installation crew needing the same customer and job context.
FixNik OS supports practical Australian service-business operations. It is software, not a local trade provider, marketplace or directory.
WORKFLOW WORKFLOW
Qualify a request before creating work
Record the enquiry and contact details, update the lead status after the conversation, then convert a qualified lead into a client. Create a job when there is agreed work to organise.
Quotes
Prepare clear quotes before work is scheduled.
Jobs
Keep job details, customer context and progress in one workspace.
Invoices
Create customer invoices from the service workflow.
IMPLEMENTATION
Qualify a request before creating work
Record the enquiry and contact details, update the lead status after the conversation, then convert a qualified lead into a client. Create a job when there is agreed work to organise. The selected FixNik OS plan determines which capabilities are enabled.
OUTCOME
What this page helps the business do
The outcome is not a generic list of tools: it is a clearer way to keep new enquiries ready for follow-up for this business, scope and service area.
Operational scenarios
The requested service is still unclear
When handling site measurements, material-led quotes and installation jobs: An enquiry includes contact details but insufficient information to prepare work. Keep it in the lead workflow, record the outcome of the follow-up conversation, and qualify the request before creating a client or job.
Clarify the request before booking
An enquiry reaches the business before the scope of work is agreed. Keep the request and contact details together, clarify what is required, and choose the next operational step before promising a booking.
FAQ
Common questions
How does FixNik OS support this selected workflow?
Record the enquiry and contact details, update the lead status after the conversation, then convert a qualified lead into a client. Create a job when there is agreed work to organise.
Does a service area establish availability for a job?
No. Confirm the service address, requested work and current schedule before accepting a booking. FixNik OS is business software; a geographic software page does not promise trade services, local staff or appointment availability.
Which capabilities are available?
Review the published plan and configured capabilities before starting a trial or subscription.
FIXNIK OS
Organise the next operational step
Start with the available trial and explore the workflow described on this page.