FIXNIK OS / AUSTRALIA

Lead Management and Quoting Software for tiler businesses in Perth

Jobs distributed across one city service area need a clear daily plan and customer details attached to each piece of work. For tiler work, the practical pressure is tracking customer details beside each installation. The operational priority is to keep enquiry and customer context usable.

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THE OPERATING CONTEXT

Organise customer work across Perth

Tiler businesses commonly manage site measurements, material-led quotes and installation jobs. Their operational pressure is tracking customer details beside each installation, often with an installation crew needing the same customer and job context.

Use Perth in Western Australia as the service-market context, then confirm each customer's actual service address. Review existing bookings before agreeing another appointment. A city-wide service offer does not mean every job has the same address, timing or assigned person.

FEATURE WORKFLOW

Keep enquiry and customer context usable

Capture an enquiry, keep the customer record alongside the work, and use that history when the next conversation or job is due.

Clients

Keep customer details and service history connected to the work.

Quotes

Prepare clear quotes before work is scheduled.

Jobs

Keep job details, customer context and progress in one workspace.

Invoices

Create customer invoices from the service workflow.

IMPLEMENTATION

Qualify a request before creating work

Record the enquiry and contact details, update the lead status after the conversation, then convert a qualified lead into a client. Create a job when there is agreed work to organise. The selected FixNik OS plan determines which capabilities are enabled.

OUTCOME

What this page helps the business do

The outcome is not a generic list of tools: it is a clearer way to keep new enquiries ready for the next customer quote for this business, scope and service area.

Operational scenarios

The customer changes the quoted scope

When handling site measurements, material-led quotes and installation jobs: A customer requests different work before agreeing the quote. Review the items and scope with them before progressing to an accepted job. Keep the agreed details available when setting the job date so the booking reflects the customer's decision.

Check the operating area before promising work

A customer requests work in one of the local areas within the wider Perth service market, such as Fremantle or Subiaco. Confirm which address the request concerns before selecting the existing customer and preparing the job. Keep local-area visits within the city schedule so repeat work and new enquiries do not become separate operational records for each area.

FAQ

Common questions

How does FixNik OS support this feature workflow?

Capture an enquiry, keep the customer record alongside the work, and use that history when the next conversation or job is due.

Does a service area establish availability for a job?

No. Confirm the service address, requested work and current schedule before accepting a booking. FixNik OS is business software; a geographic software page does not promise trade services, local staff or appointment availability.

Which capabilities are available?

Review the published plan and configured capabilities before starting a trial or subscription.

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